Let’s start this Xcoins review by making an important clarification: In this review, we are talking about Xcoins.com. This platform has nothing to do with Xcoins.io or XcoinsBroker.com. This clarification is important as the names are similar and can confuse many users.
Now that we have clarified this let’s jump straight to the topic. Xcoins is an exchange where you can buy and sell your crypto in a very simple and fast way. The platform has quickly become one of the most popular tools among crypto investors.
What Is Xcoins?
Xcoins was first launched in 2016 by crypto-loving users with the mission to democratize cryptocurrency. What started as just another platform in the growing cryptocurrency ecosystem has grown to have offices all around the world.
With an average transaction time of 5 minutes and over 94.6% customer satisfaction, the exchange is making trading easier than ever. The company’s goal is to create a space where traders are at ease with the honesty and transparency they offer.
Xcoins is available in more than 160 countries in the world. There are only limits in those places where it is not legal to buy crypto because of the laws of the country. Some examples are China, South Korea, Iran, Nigeria, Ethiopia, Syria, Ecuador, Bolivia, and others.
You can check the full list of available countries here.
Back in 2020, the platform reached the figure of 250,000 active users operating in more than 167 countries around the world. With this Xcoins review, we expect to show you what the reasons behind this success are. Who knows, you might join the increasing number of users that use Xcoins as their platform of choice?
What Features Does Xcoins Offer?
Xcoins is all about making buying and selling crypto as easy and fast as possible. As such, this platform doesn’t offer much in terms of a variety of features. However, the platform fulfills its purpose in an incredibly effective way.
Xcoins’ main feature is its crypto buying and selling services. While the platform doesn’t support a lot of currencies its service is more than enough for most users. However, currency support is something we will discuss later on.
You can buy crypto directly with your Visa or Mastercard credit card, which makes it extremely easy to transform your fiat into crypto. These transactions are so fast that they usually take an average time of fewer than 5 minutes. They are practically instant!
One thing we need to make clear is that Xcoins doesn’t offer any wallet features. As such, you will need to have your own crypto wallet in order to use the platform. The good news is we have reviewed several wallets for you to choose the best for you.
What Cryptocurrencies Does Xcoins Wallet Support?
Earlier in this Xcoins review, we mentioned that Xcoins offers a limited variety of cryptocurrencies. The “bad” news is that Xcoins only supports 6 cryptocurrencies. However, these are some of the most popular coins, which means they can be easily used as a gateway to other crypto services.
The cryptocurrencies supported by Xcoins are:
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Ripple (XRP)
- Bitcoin Cash (BCH)
- Dogecoin (DOGE)
In addition, the platform accepts several fiat currencies, which makes it easily accessible all around the globe. You can buy or sell crypto using the following currencies:
|United States Dollar (USD)||Euro (EUR)||Great Britain pound (GBP)|
|Turkish Lira (TRY)||Mexican Peso (MEX)||Australian Dollar (AUD)|
|Canadian Dollar (CAD)||Brazilian Real (BRL)||Peruvian Sol (PEN)|
|Argentinian peso (ARS)||Indian Rupee (INR)||Romanian Leu (RON)|
Does Xcoins Charges Fees?
If you have read some of our other exchange reviews, you know the answer to this question is yes. Like all crypto platforms, Xcoins charges fees to support its operation. However, it has some of the most competitive rates in the market.
Card Processing Fees
At this time, the platform charges a 5% processing fee for each Visa or Mastercard purchase. With most platforms charging over 6%, you will be saving when compared to other platforms.
If you are a citizen of an EU country, you have even more advantages. This is because by paying with SEPA, you will have 0% fees. In this case, the only fees you will have to pay will be the ones your credit card obliges you to pay. This is a great deal!
Xcoins offers its new users an introductory fee that will allow them to make the best out of using the platform. The first time you buy any crypto using Xcoins, you will enjoy 0% fees. So make sure to plan your first purchase accordingly to maximize your profit!
Fast Transaction Settlement Guarantee
Xcoins is so confident about its transaction processing speed that it provides its users with a one-of-a-kind guarantee. If your transaction takes more than 15 minutes, there will be no fees, as they aim to offer a fast service.
Does Xcoins Offer Good Customer Support?
Xcoins comes with a top-notch customer support team whom you can contact 24/7. Unlike other platforms, Xcoins offers multiple methods to receive customer support.
You can contact them in the following ways:
- Via email: Sending an email to email@example.com will help you with whatever you need. The response time will not take more than one hour.
- Skype: Using the previous email (firstname.lastname@example.org), the attention will be through Skype with a similar waiting time.
- Phone: There are two phone numbers available: +888-71COINS if you are calling from the United States or +1(305)-946-1796 from any country in the world. This is useful for immediate attention.
- Direct Chat: Using the window on their official website, you will be able to chat with them to solve your problem. The waiting time is really good: you will get answers in less than 10 minutes.
This is the most comprehensive customer support service we have seen from any other platform. Xcoins users seem to agree as if you look for user reviews on the internet, you will hardly find people dissatisfied with the platform. They are proud to say that 94.6% of their users are satisfied with Xcoins.
The platform also comes with a great knowledge base that will allow you to quickly find answers to your questions. The overlay makes it incredibly easy to find any information you are looking for. This makes it unlikely that you will even need to contact customer support in the first place.
We really believe that Xcoin’s customer support is one of the best in the space and one of its main highlights. If you value customer service as much as us and are considering using the platform, you can join here.
Is Xcoins Secure?
Xcoins makes use of several security systems to make sure that its users have the best possible experience in terms of security. Let’s talk about them before closing this Xcoins review.
When registering, you must provide some personal information so the platform can make sure that you are a real person. We know, providing personal information can be a deal-killer for many.
However, this is important as it allows the platform to comply with local regulations. In turn, this gives you the ease of mind that the platform is also following security standards set by their local regulatory entities. Let’s take a look at some of the security features that Xcoins has to offer.
Xcoins separates new users according to the level of information provided at the time of registration. These levels impose transaction limits to avoid scams so that fraudsters will have little chance to operate.
- Level 1: Requires you to provide your email, phone number, and a selfie when registering. You will be able to withdraw up to $5,000 per day, with a limit of 3 transactions per day.
- Level 2: Once you pass level 1 security, Xcoins requires you to submit a photo of your credit card front and back. However, they require you to cover up the 3 numbers that offer access to your accounts. They only need to know the front 12 digits and the first 4 digits on the back. The 3-digit code should never be given to anyone.
- Level 3: To reach this level, you must sign an Agreement of Purchase for larger transactions. In addition, you must provide proof that you live in the place where you said. This can be done by sending a photo of your last utility bill. With this verification level, you will be able to trade up to $20,000 per day with no limit on the number of transactions.
Also called 2FA, this is a method where the user must present two proofs to gain access to the account. This means that if your password was to be compromised, hackers wouldn’t be able to access your account.
OTPs are passwords that are valid only for the first login to the account. This is a preliminary step you can take before you have not yet secured your account with 2FA.
Consists of a 12-letter mnemonic phrase used in case you forget your password or lose access to your funds. This code should only be known by you as it is the only way to recover your crypto.
We have reached the end of this Xcoins review, and it’s time for us to share our verdict. Xcoins is a platform that totally deserves your attention. Sure, you will not have access to spot trading, staking, crypto loans, or similar features… but that is not its intended purpose.
Xcoins is a great platform for beginners and veteran traders alike. The platform offers the option to easily buy and sell crypto in what we consider to be the best crypto gateway in the space. What we like the most about this is that you never need to give control of your crypto!
If you are convinced and want to start using Xcoins as your main tool to convert your fiat to crypto, you can register for an account here. If you would like to consider other alternatives, you can check some of the other exchanges we have reviewed here. Whatever decision you make, be sure to do your homework!
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